RETURN&CHANGE

Returns and Refunds Policy

Welcome to our website,extensionshairwigs. We understand that your purchase of our products is an important decision and we want to ensure that you are completely satisfied with your purchase.

Returns

If you are not satisfied with any of our products, you can return them within 14 days of purchase for a full refund or exchange. Please note that the return must be made within this time frame to ensure eligibility for a refund.

To return your product, please follow these steps:

Fill out the returns form that can be found on our website or request a return label via email or phone.

Pack the item(s) securely and attach the return label to the package. Please note that we are not responsible for items that are returned without the proper label.

Send the package to our return address via a tracked and insured method of shipping. Please note that we are not responsible for items that are lost or damaged during the return process.

Once we receive your return, we will inspect it and process your refund or exchange. Please note that refunds can take up to 7 business days to process and exchange items will be shipped out within 24-48 hours of being received.

Refunds

All returns will be refunded in full less any shipping costs if the return is due to our error or the product is defective. If you are exchanging an item for a different size or color, we will refund the original shipping cost only if the new item costs more than the original item.

Conditions

The item must be returned unused, in its original packaging, with all tags and labels attached, and in a resalable condition.

Returned items must be sent by mail or another tracked method of shipping to ensure delivery. We are not responsible for items that are lost or damaged during the return process.

Refunds will be issued in the same form as the original payment (i.e., credit card refunds will be issued back to the same credit card). Please allow 7-10 business days for refunds to appear on your statement.

Refunds do not include shipping costs unless the return is due to our error or the product is defective. Shipping costs for returns are non-refundable and you will be responsible for those costs.

If you have any questions or concerns about this policy, please contact us at or . We are here to assist you and ensure your complete satisfaction with your purchase from extensionshairwigs.com.